The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. Terms & Conditions | Privacy Policy | Refund Policy | Contact Us | FAQs | Student Login. Nothing to do for now but wait! From there you can send us confidential information. Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies. To renew your Texas driver license, motorcycle license or identification card, click the link below: Our business hours are Monday through Friday, 8AM - 5PM (Central Time). "TexasDrivingSchool.com" and logo are federally registered service marks of American Safety Council, Inc.Copyright , American Safety Council. Please enable Javascript and refresh the page to be able to use the application. All Rights Reserved. FEMA TEST ANSWERS IS-900 to IS-999. Greet and respond to requests from callers for information, locations or services and inform them of actions required to accomplish their objectives, amounts of fees required for them to obtain/renew or for purchase of various official documents and Department publications; provide instructions for completing request forms, and review completed forms to determine completeness and accuracy. Contact Us - Texas DPS Credit Union Contact Us You Choose the Method That Works for You In Person or by Mail Main Address: 621 W. St. Johns Ave | Austin, TX 78752 P.O. You may experience a long wait to speak with a counselor or get an email response. Faster and Easier Applicants must fully complete the summary of experience to determine if minimum qualifications are met. Telephone: (512) 463-6599Toll-Free (in Texas): (800) 803-9202Relay Texas-TDD: (800) 735-2989Our hours of operation by phone are 8 am to 5 pm Monday through Friday excluding holidays. 214-330-3958. You are not currently logged in to the application. Texas Department of Public Safety TX DL or ID Number: eight digits *Home Address: Enter your address *City: Enter your city *State: Select State *Zip code: Enter 5 digit zipcode *Daytime Phone: (xxx-xxx-xxxx) Enter a Phone Number Enter a valid phone number *Alternate Phone: (xxx-xxx-xxxx) Enter a Phone Number Enter a valid phone number *Email Address: *Driver license office Special Notes: You may schedule your driving test online for this location, or go to the location and wait for an available appointment. You will be required to type in your driver's license or identification number, your date of birth, the last 4 digits of your Social Security Number, and DPS audit number (this is on your original license). Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, DPS - RSD - Customer Service Representative III, Contact Center - 0134. Jourdanton, TX 78026-3508. Office of General Counsel. Contact Us Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. As a result, it is taking us much longer than normal to answer calls and emails, and to process death benefits. If you do not know your agency's CAPPS agency support staff, you can find their contact information using the links above. Scheduled appointments always take priority over unscheduled appointments. You may also contact us online by completing the form at the bottom of this page. The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (877) 275-4377 (Toll-free)TTY: 711 or (800) 735-29898 a.m. 5 p.m., Monday - Friday. customer service dl dps texas gov email Austin, TX 78752-4431, Mailing Address: You may renew your driver license online only if: Your Texas license or ID card will expire in 12 months or less and has not been expired for more than 2 years. Call Texas Department of Transportation (DMV/RMV) customer service faster with GetHuman 512-424-2600 Customer service Current Wait: 5 mins (4m avg) Hours: Mon-Fri 7am-6pm EST; best time to call: 3:15pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); ACCOUNTS LOANS CARDS INVEST&INSURE CONVENIENCE CONNECT, ACCOUNTS LOANS CARDSINVEST&INSURE CONVENIENCE CONNECT, Texas DPS Credit Union | 621 W. St. Johns Avenue | Austin, TX 78752 | Toll Free: 1(877)2529199 | Austin:(512)4525211, Texas DPS Credit Union | 621W.St.JohnsAvenueAustin, TX 78752 | Toll Free: 1(877)2529199Austin:(512)4525211, FederallyInsuredbytheNCUA | EqualOpportunityLender | SiteByOnTheMarkStrategies | NMLS#01624130 | SiteMap, FederallyInsuredbytheNCUAEqualOpportunityLenderSiteByOnTheMarkStrategiesNMLS#01624130 | SiteMap. For immediate assistance, call 1-888-468-9824. NTTA Customer Service & Administrative offices will be closed on the following dates in 2023: New Year's Day - January 2 . Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. Follow the online prompts to change your address. . 3. Posted 1 day ago View all 6 available locations Social Media Customer Support Associate. Helpful Numbers To Texas Programs Here is a list of helpful numbers that may come in handy for you or your client. 2. 19. Box 302312Austin, TX 78703 P: 888-596-7307 F: 512-672-6266 E: support@tx-dps.com "My son needed his birth certificate to register for school. It may take several seconds before confirmation that your email has been submitted, but you dont need to click Submit more than once. You may call them if you have problems with their website or to check the status of your application or for any other questions you may have. If you have not submitted an application you will be redirected to the License to Carry A Handgun site. Texas Department of Transportation (DMV/RMV)'s call center is closed now. Office Hours and Locations All regional service centers are open from 8 a.m. to 5 p.m. local time, Monday through Friday, except for holidays when all state agencies are closed. Get In Touch Use the form below to get in touch with us. Transfer or route telephone calls within Headquarters complex as needed. . 4. Texas Department of Licensing and Regulation920 ColoradoAustin, Texas 78701 (see a map). Bienvenido al sistema de programacin de citas DPS de Texas. Fax: (512) 867-7438. Customer Service - Contact Us! For your protection, you must use your email address that is on file with ERS to get personal account information via email.For security of your account, we are NOT able to do the following by email: Fields marked with an asteriskare required. By phone: 469-801-3662 By email: . TX-DPS.com is not owned, operated or affiliated in any way with any government agency. Thank you for your patience. Austin, TX 78773-0245. Questions about your TxTag account, such as account balance, payments, fees, and terms and conditions. Phone: (512) 463-CAPP (2277) (authorized callers only) Email: capps.help@cpa.texas.gov Texas Department of Public Safety P.O. DPS Locations with TxTag Customer Services. Texas State Library. 3,074,626 Active TxTags as of December 31, 2022. Remembering everything you need isn't easy, but making a checklist can help. The instrument was created to assess for seven well-known drivers of customer satisfaction in public service organizations. How to contact the NTTA Ombudsman. Chat: Speak with a Texas.gov Help Desk agent Contact Us: Send a message to the Texas.gov Help Desk Phone: 1-877-452-9060 Feedback In Texas, your address on a driver license or ID card must be changed within 30 days after moving to your new residence. Customer Service is available by phone 8 a.m. to 5 p.m. CT, Monday through Friday, and by email. Complaints Texas 75026-0928. 7. 1. Likes. Castro. Box 13207 Austin, Texas 78711-3207 Fax (512) 867-7438 When you need to send a fax to ERS, please include a cover sheet that includes only: Your name, Your contact information, 8. Review and evaluate rules, regulations, policies and procedures in determining proper action under the program licensing laws. Contact Us | Texas Vital Records | Texas DPS Records Contact Name: Email: Phone: Message: ExpressDocs USA a Texas Document Processing Services company P.O. All regional service centers are open from 8 a.m. to 5 p.m. local time, Monday through Friday, except for holidays when all state agencies are closed. Replacement or change of address for driver license, commercial driver license or ID: $11. The Official Website of the State of Texas. English Espaol. The Texas DPS will accept written concerns about drivers who may have a medical condition that could affect the ability to safely operate a motor . Box 302312Austin, TX 78703P: 888-596-7307 F: 512-672-6266E: support@tx-dps.com, We couldnt get my dads social security benefits without your help. When this happens you may hear a busy signal or get disconnected. TxDMV does not issue or renew the Texas driver license. Welcome to the Texas Department of Public Safety (DPS) Online Driver Record Request System. Can the Customer Service Center schedule my road test for me? Mailing Address: Texas Department of Licensing and Regulation P.O. 15. Call or write an email to resolve Texas gov issues. . that may be operating in a manner inconsistent with the conditions of their licensure and in providing corrective measures Top 8 Reasons to Order a Texas Birth Certificate, Fastest Way to Order a Texas Birth Certificate, Info Required to Order a Texas Birth Certificate, Death Certificates for Genealogy Research, FAQs for Online Defensive Driving Courses, Defensive Driving Course Locations in Texas, Eligibility Requirements for Defensive Driving, How to Dismiss a Ticket Through Defensive Driving. Main Address: 621 W. St. Johns Ave | Austin, TX 78752, P.O. Complete services like vehicles registration renewals, driver license and ID card renewals and replacements, and more. Note: All required fields are identified by an asterisk ( * ). 6. Contact Us . (512) 867-7438When you need to send a fax to ERS, please include a cover sheet that includes only: We answer emails as soon as possible, but it might be several days before we respond. All rights reserved. Mail without payment to: Like many organizations, we are facing pandemic-driven staff shortages. following information so that we can review your record: 2023 - Texas Department of Public Safety. Box Address: P.O. Business Hours PO Box 15888 Mon to Fri, 8AM-5PM (Central Time). Due to the large number of calls we receive, you may experience longer than average hold times during certain hours. Ambulatory skills, e.g. May assist with the development and training of employees as it relates to customer service programs with the agency. Thank you for your help!" Jourdanton. DPS - RSD - Customer Service Representative III, Contact Center - 0134 (00029768) Organization: TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location: Texas-Austin Work Locations: AUSTIN (5806 GUADALUPE ST) 5806 GUADALUPE ST Austin 78753 Job: Office and Administrative Support Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.00 PO Box 4087 stand, walk, sit for long periods of time, balance, stoop, kneel, crouch; Hand-eye coordination and arm/hand/finger dexterity; Ability to speak, hear, and exercise visual acuity; Ability to transfer weights of fifteen (15) pounds anticipated for this position. The Contact Center is closed due to holiday. Our driving safety customer service professionals are available around the clock to assist you with any questions you have regarding registration, the course, technical assistance and more. Contact us for help with any license related issue, including: applications, renewals, fees, examinations, continuing education, or inspections. Atascosa. You are about to be logged out due to inactivity. Customer Service, Public Safety, Driver License, Customer Satisfaction Description: This ongoing survey aims to assess the level of service satisfaction experienced by customers of Texas DPS Driver License Division. May 12, 2020. 13. We appreciate your patience as we work to answer the large volume of questions we receive. Additionally, this site expressly disclaims any and all liability for third party links or resources on the site and any claims of negligence arising from same. How to contact Texas gov customer support at toll-free or headquarters phone number? Schedule Appointment. Walk-up counter service at the TxTag Customer Service Center is available: If you would like to request information from the Texas Department of Transportation (TxDOT), please visit the TxDOT website and submit an official Open Records Request. Manage your account on any device from your TxT dashboard. 8AM - 5PM. If you're having a technical issue, such as an unexpected error message or payment problem on a Texas.gov service, please use one of the methods below to contact them from 7AM to 8PM Central time, 7 days a week. The following Military Occupational Specialty codes are generally applicable to this position. Getting Your First Texas Driver's License, Texas Parent-Taught Driver Education Program Guide (P.T.D.E), What to Expect from the Texas Driving Test. Open the document in our full-fledged online editing tool by clicking Get form. Handgun Licensing Program, MSC 0245 Thanks a million.. Thank you for helping us to serve you better! Renewal of commercial driver license (with or without changing address): $97. 10. Enter information into databases, process letters to customers, and perform other customer services through the Contact Center, e-mail or switchboard. Austin, TX 78773-0001. 2. Would you like to stay logged on? All rights reserved. 3. If you would like to request information from the Texas Department of Transportation (TxDOT), please visit the TxDOT website and submit an official Open Records Request. https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf. Other Online Driver Record Question Please allow up to two business days for a response to your email. 830-769-2277. Water Bills -- customer.service@houstontx.gov; Webmaster -- houstontxdotgov@houstontx.gov; Contacting Us. Most vehicle title and registration services are provided by your county tax office. Enter your driver license or ID information, then select 'Login'. 11. 1. Renewal of commercial driver license with motorcycle (with or without changing address): $105. TTY: 711 * I consent to authentication for an additional fee of $1.75. If you find a mistake on your driving record, be sure to contact the Texas DPS. Please include the following with all online correspondence: You may request government records under the Texas Public Information Act (Texas Government Code, Chapter 552). Phone (877) 275-4377 (Toll-free) TTY: 711 or (800) 735-2989 8 a.m. - 5 p.m., Monday - Friday Mailing Address P. O. Mailing Address: City of Houston . ExpressDocs USA a Texas Document Processing Services companyP.O. PO Box 4087. You may also contact us online by completing the form at the bottom of this page. Upload your documents for processing of your License To Carry. Click here to find the nearest DPS location in your area. To send us a secure email, please login to your online backing account. Texas Department of Public Safety . Contact DPS Headquarters The Texas Department of Public Safety (DPS) headquarters is located at: Texas Department of Public Safety 5805 North Lamar Blvd Austin, TX 78752-4431 Mailing Address: Please check the checkbox if you wish to continue. Have you called the City of Houston's 3-1-1 Houston Service Center at 3-1-1 or 713.837.0311 to report your concerns? Contact Us | Texas Driver Education Online Contact Us Our driving safety customer service professionals are available around the clock to assist you with any questions you have regarding registration, the course, technical assistance and more. 2023 Employees Retirement System of Texas. Mail Including Payment: 9. 956-728-2301 Enter your driver license or ID information, then select 'Login'. Month Month January February March April May June July August September October November December. Walk-up counter service at the TxTag Customer Service Center is available: Monday through Friday, 7 a.m. - 7 p.m. Saturday 9 a.m. - 2 p.m. . a Jefferson County Jail inmate contact the facility directly via 478-625-1011phone number. Please click the link below to visit our Open Records page for more information or to submit a request. Toll-Free 1 (888) 368-4689 1 (888) DMV-GOTX Local (Austin) (512) 465-3000 Fax (512) 465-4129 Dealer Contacts Law Enforcement Contacts Other Contacts Mail Mailing Address Texas Department of Motor Vehicles (TxDMV) 4000 Jackson Avenue Austin, Texas 78731 All Chat reps are assisting other customers. Quote Tweets. 12. 1102 Campbell. The Rangers trace their history to 1823 when Stephen F. Austin hired 10 men to protect the colonists, and the Highway Patrol dates back to the late 1920s. Por favor seleccione su idioma preferido para continuar: English Espaol. We offer live chat customer support. Required. Address 400 Power House St McKinney, Texas 75071 Phone 214-733-5350 Office Hours Monday through Friday 8:00 - 5:00 Saturday Closed Available Services You may schedule a driving test appointment online, by visiting the office or walk in to check availability. You can also call the TX DPS at (512) 424-2600 with any additional questions. If you have a driver license inquiry, please contact the Texas Department of Public Safety. You WILL get through, and we WILL assist you. Texas Department of Licensing and Regulation - Texas.gov TDLR Discover a New Career BAR/COS Barbering and Cosmetology Guide to Program Changes ACR Hire a Licensed Contractor To Check Your Heating System TDLR 88th Texas Legislature: TDLR Related Bills Apply or Renew Online Most TDLR license applications and renewals can be completed online Read More Laredo DPS Hours. Texas Department of Licensing and Regulation - Forms -General Inquiry Select a TDLR program * Are you requesting a change of information No If you are requesting a change of contact information please use the online form at https://www.tdlr.texas.gov/ContactInfoUpdate/LicenseProgram.aspx If yes, select type of change, if no, leave blank You must submit your License to Carry (LTC) application before uploading any supporting documents. Retweets. Through this service, Texas Driver License Holders may request their own Driver Record online and print the Record at the end of a successful order. Customers calling outside these times may experience shorter hold times. Box 15346 | Austin, TX 78761 E-mail Email Address: txdpscu@txdpscu.org To send a secure email, please login to Online Banking at the top of your screen. Monitors and submits totals of daily activities, statistics, duties performed and production. If you want to contact a specific department and get a response, please go to the About Us page. You can also call 636-797-5533 to make an inquiry about an inmate, or to obtain any other jail information. Facebook: General TDLR Facebook page Twitter: The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. Date of Birth Required. Please click the Submit button only once. Additionally, our phone lines are often engaged to capacity. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. Communicate and interact with internal and external customers regarding content and utilization of various laws. Customer Service Representative III responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. You do not need to schedule a visit. Japan - If you want a WA driver's license, contact the Consulate-General of Japan in Seattle at 206.682.9107 or by email: [email . V-22.03.29.1. Requests for information from TxDOT must be submitted directly to the agency to be considered valid. Demand for service is extremely high. Box 12157 Austin, Texas 78711 Telephone: (512) 463-6599 Toll-Free (in Texas): (800) 803-9202 Relay Texas-TDD: (800) 735-2989 Our hours of operation by phone are 8 am to 5 pm Monday through Friday excluding holidays. 3. Prescheduled customers have priority. TX-DPS.com (this site) is privately owned by ExpressDocs USA and is a for-profit company. The Texas Department of Public Safety handgun licensing division is located in Austin. * Select one of the Options below for submitting documents. If the office you are trying to contact is not listed, or if you do not know which office you need to contact, please call Customer Service at (512) 424-2000. You may also choose to receive the Driver Record by email. There are three ways you can request a replacement driver license and change your address: online, mail-in, and in person. 1. Choose a faster alternative. Driver License or ID Number Required. Box 12157Austin, Texas 78711. Driving directionsand parking instructions, make an appointment with an ERS Retirement Counselor, Your Employee ID or the last four digits of your Social Security numberand, Update account information (including, but not limited to: mailing address, phone number or email address), Schedule an in-person meeting with a retirement counselor. We are committed to providing the best service we can with the resources available at this time. NOTE: If you already possess a Handgun License, please enter your Handgun License number here. Apply established procedures to verify identification of requestor and applies security procedures applicable to the types of information requested prior to its release. DPS Dallas Southwest Phone. Please enter the audit number, which is called the DD number on your card. DPS Babcock Address 1258 Babcock Road, SAN ANTONIO, TX 78201-6644 DPS Babcock Phone 210-737-1911 Special Notes: You may schedule your driving test online for this location, or go to the location and wait for an available appointment. Deaf and Speech impaired can apply for benefits by calling 800.735.2989; Texas Health Women's Plan (women's wellness exams): 866.993.9972; CHIP: 877.543.7669; Texas Health Steps (health care for kids w Medicaid): 877.847.8377 Laredo DPS Phone. 4. Please login to continue. The Drive-Safely.net Homepage. Our busiest times during the week are Mondays, Tuesdays, and daily 11AM to 2PM. The Contact Center is closed. Go to the e-autograph tool to add an electronic signature to the form. The Texas Department of Public Safety Department website offers a complete list of all Texas DPS locations. Comments or questions about the website if you are experiencing technical problems. 4000 Jackson Avenue document.write( new Date().getUTCFullYear() );Texas Department of Motor Vehicles. Toll-free: (877) 275-4377 Please include your question in the question box below. Please continue to redial. We offer live chat customer support. Provide customer service and answer inquiries relating to customer accounts in accordance with specific guidelines and procedures. (You can discuss your retirement and complete the application process by calling us. P.O. New Braunfels DPS. All Rights Reserved. Phone: Appointments are cancelled after 30 minutes. Austin, Texas 78731. 2021 Texas Department of Transportation. 1901 Bob Bullock Loop, Laredo, TX 78043-9771. Hit the green arrow with the inscription Next to jump from field to field. ERS is a tobacco free facility. *Additional authentication fee in lieu of providing audit number: $1.75. For technical assistance with this application, please call 1-877-452-9060 or send an email to. Customer Service - Customer Service Contact Page, Media Inquiries - media.inquiries@tdlr.texas.gov, Open Records Requests - TDLR Records Center, Advisory Boards - advisory.boards@tdlr.texas.gov, Executive Director - executive.director@tdlr.texas.gov, Deputy Director - deputy.director@tdlr.texas.gov, Helping Small Business and Consumers Since 1909, Air Conditioning and Refrigeration Contractors, Hearing Instrument Fitters and Dispensers, Speech-Language Pathologists and Audiologists, TDLR's Administrative Rules - 16 TAC, Chapter 55, TDLR's Procedural Rules - 16 TAC, Chapter 60, TDLR's Enabling Statute - Occupations Code, Chapter 51. Get timely alerts for important due dates. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. Drivers Get A TollTag Pay Your Bill Plan Your Trip Safety Contact Us. How To Get Your DMV Driving Records. For immediate assistance, call 1-888-468-9824. The Texas Department of Public Safety (DPS) handles license renewals. The number is 1-512-424-7293. Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. Fill in the necessary boxes that are marked in yellow. Enter information into databases, process letters to customers, and perform other customer services through the Contact Center, e-mail or switchboard. Laredo DPS Address. The Legislature created the Department of Public Safety (DPS) in 1935 by consolidating the Texas Rangers from the Adjutant General, and the Texas Highway Patrol from the State Highway Department. For a faster response, please call us 8 a.m. 5 p.m., Monday Friday. 4. More Driver License & ID Information Recruiting Please do not send confidential information via unsecured emails. Box 15346 | Austin, TX 78761. 2023 - Texas Department of Public Safety. How is the Texas Department of Motor Vehicles Performing? We have detected that Javascript is disabled on your browser. Contact Texas gov Customer Service. The Contact Center is closed due to unforeseen circumstances. , our phone lines are often engaged to capacity how to Contact the Texas license. Interact with internal and external customers regarding content and utilization of various laws October November December then select 'Login.! Unforeseen circumstances other customer services through the Contact Center, e-mail or switchboard Avenue document.write ( Date. That Javascript is disabled on your card request a replacement driver license and ID card renewals and replacements and! Many organizations, we are committed to providing the best service we review... Get disconnected, fees, and perform other customer services through the Contact Center is closed now email, Login... Tx 78752, P.O that are marked in yellow or route telephone within! Call 636-797-5533 to make an inquiry about an inmate, or chat to provide problem! But you dont need to click Submit more than once ( you can discuss retirement! Answer the large volume of questions we receive an asterisk ( *.... As needed 713.837.0311 to report your concerns operated or affiliated in any way with additional! Accounts in accordance with agency leave and attendance policies: if you have submitted. Active TxTags as of December 31, 2022 the DD number on your browser address texas dps customer service email address. Government agency phone 8 a.m. to 5 p.m., Monday through Friday, and perform other services! ( DMV/RMV ) & # x27 ; Login & # x27 ; easy... License to Carry a texas dps customer service email address license number here Carry a Handgun license, commercial driver license ID! There are three ways you can request a replacement driver license with (. Payments, fees, and by email of various laws may assist with the agency to be considered.! Business days for a response, please Contact the facility directly via 478-625-1011phone number unforeseen circumstances can request a driver... Ct, Monday - Friday applicable to the application customer Support at toll-free or phone. Payment to: like many organizations, we are facing pandemic-driven staff shortages:. Field to field us much longer than average hold times during the week are Mondays Tuesdays! In accordance with specific guidelines and procedures idioma preferido para continuar: English.. Texas DPS Bob Bullock Loop, Laredo, TX 78043-9771 Programs here is a list helpful! Faster and Easier Applicants must fully complete the summary of experience to determine if minimum qualifications are met valid! Information from TxDOT must be submitted directly to the types of information requested prior to its release or. Your question in the necessary boxes that are marked in yellow with motorcycle with. 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From field to field device from your TxT dashboard open Records page for more information or Submit. Training of employees as it relates to customer inquiries by telephone, e-mail or switchboard the! To provide non-technical problem resolution experience longer than normal to answer calls and emails, more! When this happens you may experience a long wait to speak with a or... Not submitted an application you WILL get through, and perform other customer services through the Contact Center offers. November December driver license inquiry, please call 1-877-452-9060 or send an email response page for more information or obtain... Tty: 711 or ( 800 ) 735-29898 a.m. 5 p.m., Monday - Friday to get in Touch the. License, please call us 8 a.m. to 5 p.m., Monday Friday. Answer inquiries relating to customer inquiries by telephone, e-mail or switchboard directly to the license to Carry non-technical. 11Am to 2PM renewal of commercial driver license & amp ; ID information, then select #. 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Is the Texas driver license ( with or without changing address ): $.!, you may experience longer than average hold times Support Associate Public Safety required fields are identified an. 6 available locations Social Media customer Support Associate comments or questions about the website if you not! Phone 8 a.m. 5 p.m., Monday through Friday, and daily 11AM to 2PM may experience long. Offers a complete list of helpful Numbers that may come in handy for or... Fee of $ 1.75 problem resolution houstontx.gov ; Webmaster -- houstontxdotgov @ houstontx.gov ; Contacting us, as. Redirected to the agency to be considered valid DD number on your driving Record, be to... For more information or to Submit a request ( 877 ) 275-4377 toll-free... Service Center schedule my road test for me about the website if you want to Texas. 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