Free returns. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. Samsonite is well-known for its high-quality, long-lasting suitcases. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Please do not send your Product directly to Samsonite, as this will only delay the repair. You should consider all the key factors before making a decision. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. . The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. So, does samsonite luggage have a lifetime warranty? If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. You can save money and reduce waste by purchasing it. We will also give you some tips on how to get the most out of your Samsonite luggage. Component parts, particularly moving parts such as wheels, zippers and handles, will show wear and tear with use over time. by Johan Jokich | Jan 12, 2023 | Luggage Brands. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! Once youve found a replacement wheel, simply screw it onto the axle and youre all set. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. WebDiscover the latest Samsonite travel luggage. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The warranty provided for herein applies only to the first purchaser or Canada: 1-866-821-4515 Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. When seeking warranty service, you must provide a receipt in order to make use of the warranty. In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. Save up to 30% on Weekly Deals Shop Now, FREE SHIPPING on Orders $99+ see details. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. Improper or incorrectly performed maintenance or repairs void this warranty. If you have recently purchased a Samsonite suitcase, you may be wondering how to go about registering your purchase for the warranty. Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. Samsonite offers a lifetime warranty on their luggage, so you can be confident in its durability. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Generally, you will need to register your warranty with the manufacturer, either online or by mail. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. There is no more additional stock of this item, Personal Information Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. authorities. Samsonite products are made from the premium materials and have been tested using stringent manufacturing standards. These stores shall be responsible in coordinating with the Samsonite Service Center. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. If your Samsonite luggage is in need of repair, there are a few options available to you. Many products, for example, have limited warranty coverage for up to a year after purchase. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. WebLast Name *. Review your luggages warranty to see if the damage is covered. Please do not send your Product directly to Samsonite, as this will only delay the repair. A limited warranty on a worldwide basis for the entire ten year period. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. Phone number (required for parcel deliveries) *. The repair center will assess the damage and give you an estimate for the repairs. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. Does tumi luggage have a lifetime warranty? United States English (US) Canada English (CA)Franais (CA) Register Your Samsonite Product For prioritized warranty service. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. Previous. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. WebSamsonite Stores Near Me | Find Luggage Store | Samsonite. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. Incidental and consequential damages are expressly disclaimed. Here are some tips on how to repair luggage: The Samsonite warranty lasts for three years from the date of purchase. Shopping at Samsonite is risk-free. The duration of the warranty is stated on If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Manufacturing specifications are subject to change without notice. Incidental and consequential damages are expressly disclaimed. https://www.supportandgo.com/ServiceInfo/ServicePointLocation. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. With this quick guide, youll be back on the road in no time. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. The period of this guarantee depends on the product and is stated on the Warranty Card. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Customers must have proof of purchase to be eligible for a warranty claim. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Most people dont know how to find their Samsonite model number. Additionally, the centers provide warranty services and have the expertise to properly diagnose and repair any issues that may arise. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. However, customer will be responsible for sending the bag to any of the retail stores authorized to accept items for repair as indicated below. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 WebOur warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. WebWARRANTY TERMS AND CONDITIONS. Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. Moreover, registering your product will give you access to any updates on the product and help you keep track of your warranty expiration dates. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Quality control standards be eligible for a warranty claim warranty, regardless of country of.... Reduce waste by purchasing it by Johan Jokich | Jan 12, 2023 | Brands. 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